Privacy Policy

Effective Date: July 1, 2025

Last Updated: July 1, 2025

Welcome to Chha Gam Nagrik Mandal - UK (“we”, “us”, or “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy specifically applies to data submitted through our Matrimonial Form and general access to our website.

1. Who We Are

chhagam.com is a cultural and community platform offering:

Informational pages on Heritage, Events, and Obituaries (curated by our administrators).
A Matrimonial form for users to submit personal details for matchmaking.

contact@chhagam.com

www.chhagam.com

2. What Information We Collect

We collect personal data only when you voluntarily submit it through the Matrimonial Form and through basic access logs for security.

a. Matrimonial Form Data

When you submit your profile, we collect:

Full name
Gender
Date of birth / age
Marital status
Caste / Community
Contact details (phone, email)
Education and occupation
Family background
Partner preferences
Photograph
Any other data you voluntarily provide

b. Automatically Collected Data (Security Logging)

When you visit or submit a form on our site, we may collect:

IP address
Date and time of access
Browser and device type
Operating system

This information is collected strictly for security monitoring, fraud prevention, and to detect potential misuse of the website.

We do not collect or track cookies, browsing behavior, or use third-party analytics.

3. Legal Basis for Processing

Consent: For personal data submitted through the matrimonial form.
Legitimate interests: For processing IP addresses and related data for security and anti-abuse purposes.
Legal obligation: Where data is required to be retained or disclosed by law.

4. How We Use Your Information

To process your matrimonial submission and potentially match profiles.
To contact you regarding your form or related inquiries.
To prevent fraud, detect misuse, or investigate suspicious activity.
To monitor website security and server performance.
To maintain records internally and improve our form handling.

We do not use your data for marketing, retargeting, or advertising.

5. Data Sharing

We do not sell or trade your personal information.

We may share your data:

With community members interested in matrimonial inquiries (upon discretion).
With service providers helping us manage our site (under strict confidentiality).
With authorities if required by law (e.g., in response to a legal request).

6. Data Retention

For as long as necessary to fulfill the purpose it was collected.
Until you request its deletion (unless we are legally required to retain it).
For a limited period in security logs to help detect abuse or unauthorised access.

7. Your Rights Under UK GDPR

You have the right to:

Request correction of incorrect or incomplete data.
Request deletion of your data (right to be forgotten).

To exercise your rights, please contact us using the details via contact@chhagam.com.

8. Children's Privacy

We do not knowingly collect data from individuals under the age of 18. If we learn we have collected personal information from a minor without verified parental consent, we will delete it promptly.

9. Cookies and Tracking

We do not use tracking cookies, advertising pixels, or third-party analytics tools. Basic access logs are used only for technical and security reasons.

10. External Links

Our site may include links to third-party websites. We are not responsible for their privacy policies or content. Please review their terms before engaging with external websites.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights under UK GDPR, contact us at: